| | How to Submit a Complaint About Ordinance Violation
Step 1
Complaints or inquiries about any type of suspected violation may be reported by telephone, mail, e-mail, or in person to any development services employee. Generally, however, complaints about overgrown lots, dangerous buildings, inoperative vehicles, and improperly stored materials or vehicles should be addressed to the Code Enforcement Officer. Concerns related to parking, signs, fences, land uses, and subdivision of property should be addressed to the City Planner or Planning Technician. Cases of buildings suspected of being constructed without a permit should be reported to the Building Official or Development Services Assistant. In other cases when unsure of the responsible staff person, inquiries should be directed to the Development Services Assistant.
Step 2
The necessary information is entered on an Enforcement Record form that is used to document the status and resolution of the suspected violation. The complainant may remain anonymous, if preferred, although some contact information is desirable so that staff can call back if any questions arise or to update the complainant on the status of the investigation.
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