Several Lockhart utility customers have received calls claiming that service will be terminated if they did not make payment arrangements directly with the caller. THE CITY OF LOCKHART DOES NOT REQUEST PAYMENT OVER THE PHONE. When our utilities staff contacts you, they never ask for your account number or any other personal information that you have already provided the city.
If you have received a similar call and are worried you are being scammed, call our Utilities and Billing Department at (512) 376-2475 to confirm.