Utility Billing Cycle Due Dates

TERMS: Bills are payable by the indicated due date. If payment is not received by the due date, a late fee will be added to your account. Payment received in the night drop or online after 5:00 p.m. on the Due Date will be posted the next working day and will be considered delinquent and charged a late fee. Postmarks on mail are a deciding factor in determining the late fee. Service is subject to disconnection 5 days after due date. If not paid, an additional charge will be assessed. 

Balance forward must be paid immediately unless prior arrangements have been made. 

Failure to receive bill does not exempt you from monthly payment, late charge, or disconnection. 

Payments dropped off 5 days after due date must be received in our office listed above by the specified date to avoid possibility of disconnection of service for non-payment and other fees or charges. We are not responsible for the mail service.

Fees included in Utility Billing

Transportation Infrastructure Fee (09-05-2017)

Drainage Utility System Fee (02-02-2016)

Understanding Your Utility Bill

What Is a Fuel Adjustment Charge?

The fuel adjustment charge is a monthly fee that covers the changing cost of the electricity the City has to purchase from our power provider (LCRA). Because the cost of generating electricity goes up or down each month, this charge also changes monthly. It is not a penalty or extra fee—it simply reflects the real cost of the power used in your home.

We multiply that rate by the number of kilowatt-hours (kWh) you used. That total becomes the fuel adjustment portion of your bill.

What Is the Local Charge?

The local charge is separate from the fuel adjustment. It covers the City’s cost to deliver and maintain reliable electric service, including the maintenance of power lines, equipment, and system upkeep. This charge uses a tiered rate:

• For the first 1,200 kWh: You’re charged $0.02381 per kWh
• For anything over 1,200 kWh: You’re charged $0.03750 per kWh

There is also a base residential rate of $11.32 each month. Meaning, if your home is receiving service, you will be charged $11.32 each month, regardless of your usage.

In Short:

• Fuel Adjustment = cost of buying electricity
• Local Charge = cost of delivering and maintaining electricity service

Utility Account Customers: Please remember that you can utilize the online Utility Account method to make a payment, view utility consumption history or to print your payment history. Additionally, you can access your account and make a payment 24 hours a day, 365 days a year by calling 855-340-0595.

If you have questions about viewing your utility billing information on-line, please call Customer Service Department at (512) 376-2475.

You may also contact City Hall
Lockhart City Hall
308 W. San Antonio St.
P.O. Box 239
Lockhart, TX 78644
512-376-2475