Utility Billing/ Customer Service Department

The City of Lockhart Utility Billing / Customer Service Department provides customer service/support. This is the location to apply for new service and disconnection of existing service. At City Hall, customers can pay bills, resolve questions, request meter rereads, and check account balances.

The City provides electric, water and sewer service, and a once a week garbage pick-up service. Electricity is purchased wholesale from LCRA.

Information about garbage pick-up service can be found here, and details on curbside recycling can be found here.

We provide payment drop boxes accessible 24 hours a day, 7 days a week. One is located behind City Hall on W. Market Street, and the other is located on the building at W. San Antonio. You can also make a payment using the 24/7 toll-free 800 number: 855-340-0595. 

Utility Account Customers: Please remember that you can utilize the online Utility Account method to make a payment, view utility consumption history or to print your payment history. If you have questions about viewing your utility billing information on-line, please call Customer Service Department at (512) 376-2475.

Good Neighbor Utility Program Contribution Fund

The City of Lockhart is a sponsor of the Good Utility Neighbor Contribution Program Fund, a program to assist eligible customers who are having difficulty paying their utility bill. Voluntary contributions from customers like you fund this program. This program is administered by Community Action, Inc., of Central Texas on the City’s behalf, Community Action establishes eligibility requirements to receive assistance. 

Need assistance? Apply here.

Donors can make one-time donations or pledge a reoccurring monthly donation. To donate, please complete and return the donation form by mail to the City of Lockhart Utility Customer Services Department at PO Box 239, Lockhart, Texas 78644, or in person at City Hall, 308 W. San Antonio Street, Lockhart, Texas.

Good Utility Neighbor Contribution Program Fund Donation Form

"At-the-Door" Garbage Collection

The City of Lockhart also provides "At-the-Door" valet garbage collection to our disabled customers at no additional charge. 

How it works:

• The garbage cart must be placed within 75 feet of the street and can't be enclosed in any manner.
• On collection day, Central Texas Refuse will take the garbage cart to the street, remove the garbage, and then return the cart to its original location. 

If you're eligible for this service, you'll have to provide acceptable proof of disability. You may pick up an application form from the Utilities Department or CALL: (512) 376-2475. That application is also available online: "At-the-Door" Garbage Collection Application Form.  Print it out, fill it up, and submit it with supporting documents (i.e. a doctor's note) at Lockhart City Hall (308 W. San Antonio St.) or FAX: (512) 398-4196.

Go Green!

To receive your monthly utility bill emailed directly to your email account, click the link to print the form. Sign and return with your most recent bill, or come by City Hall and request a form. 

Go Green Enrollment Form

• Information-Federal Tax Credits for Consumer Efficiency
• Application for Chronic Condition of Critical Care Residential Customer Status